1. Introduction
AI Design Hub ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy will inform you about how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
We recommend that you read this Privacy Policy carefully so that you fully understand how we collect, use, and protect your personal information.
2. Data We Collect
We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:
2.1 Information You Provide to Us
- Identity Data: Includes first name, last name, username, or similar identifier.
- Contact Data: Includes email address, telephone numbers, and postal address.
- Profile Data: Includes your username and password, your interests, preferences, feedback, and survey responses.
- Transaction Data: Includes details about payments to and from you and other details of products and services you have purchased from us.
- Marketing Data: Includes your preferences in receiving marketing from us and our third parties and your communication preferences.
2.2 Information We Automatically Collect
- Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data: Includes information about how you use our website, products, and services.
2.3 Information from Third Parties
We may receive personal data about you from various third parties such as analytics providers, advertising networks, search information providers, and payment service providers.
3. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal obligation.
- Where you have provided consent for us to process your personal data for a specific purpose.
3.1 Purposes for Which We Use Your Data
We have set out below a description of all the ways we plan to use your personal data:
- To register you as a new customer.
- To process and deliver your order, including managing payments, fees, and charges.
- To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
- To administer and protect our business and this website.
- To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
- To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.
- To make suggestions and recommendations to you about goods or services that may be of interest to you.
4. Cookie Policy
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
4.1 What Are Cookies
Cookies are small text files that are placed on your device when you visit a website. Cookies are widely used to make websites work more efficiently, as well as to provide information to the website owners.
4.2 Types of Cookies We Use
- Strictly Necessary Cookies: These cookies are essential for you to browse the website and use its features, such as accessing secure areas of the site.
- Analytical/Performance Cookies: These allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works.
- Functionality Cookies: These are used to recognize you when you return to our website. This enables us to personalize our content for you and remember your preferences.
- Targeting Cookies: These cookies record your visit to our website, the pages you have visited, and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.
4.3 Managing Cookies
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
5. Data Sharing and Transfers
We may share your personal data with the following categories of recipients:
- Service Providers: We may share your information with service providers who perform services on our behalf, such as web hosting, data analysis, payment processing, order fulfillment, information technology services, customer service, email delivery, auditing, and other services.
- Business Partners: We may share information with our business partners to offer you certain products, services, or promotions.
- Affiliates: We may share information with our affiliates for business purposes such as internal administration, promoting our products and services, and providing you with joint content and services.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
5.1 International Transfers
Your personal data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.
Specifically, our website servers are located in the United Kingdom, and our group companies and third-party service providers and partners operate around the world. This means that when we collect your personal data, we may process it in any of these countries.
However, we have taken appropriate safeguards to require that your personal data will remain protected in accordance with this Privacy Policy.
6. Your Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These rights may include:
- Access: You have the right to request access to your personal data.
- Correction: You have the right to request correction of your personal data if it is inaccurate or incomplete.
- Erasure: You have the right to request that we delete or remove personal data where there is no good reason for us continuing to process it.
- Restriction: You have the right to request restriction of processing of your personal data.
- Object: You have the right to object to processing of your personal data where we are relying on a legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground.
- Data Portability: You have the right to request the transfer of your personal data to you or to a third party.
- Withdraw Consent: You have the right to withdraw consent at any time where we are relying on consent to process your personal data.
If you wish to exercise any of these rights, please contact us using the details provided in the "Contact Information" section below.
7. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
8. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes we make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by email.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Information
If you have any questions about this Privacy Policy, or if you would like to exercise any of your rights, please contact us using the following details:
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). However, we would appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.
